Common-Use Passenger Processing & Self-Service (CUPPS · CUSS)

Shared check-in, kiosk, bag-drop and boarding platforms that let any airline use any desk or gate.

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About this category

Common-Use Passenger Processing Systems (CUPPS) and Common-Use Self-Service (CUSS) let multiple airlines share the same check-in desks, kiosks, bag-drop units and boarding gates instead of dedicating hardware per carrier — the economics that let a terminal flex with traffic. The category spans virtualised and cloud common-use platforms (vMUSE-class), self-service check-in and ticketing kiosks, automated and auto-tag self-bag-drop, and self-boarding gates, with the orchestration software that connects each airline's DCS to shared physical positions. It is the passenger-touchpoint counterpart to the operations brain.

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