Control Systems (BHCS)

A baggage handling system is only as reliable as the software layer that orchestrates it. Daifuku's Baggage Handling Control System (BHCS) is delivered through two products — Airflow for straightforward to mid-complexity BHS environments, and WebbView for the most demanding large-airport architectures — sharing a common design philosophy of scalable redundancy, real-time bag tracking, and full IATA 753 compliance.

Both platforms integrate the four control disciplines that define a mature BHCS: supervisory control (system-wide state management and alarm handling), equipment control (conveyor, sorter, and divert PLC logic), manual encoding (fallback tag resolution for unreadable or degraded bag tags), and operator user interface (graphical system visualisation via the Sym3 integration, which renders real-time bag drop volumes and live bag positions in 3D). The active routing engine continuously assesses path availability; when a conveyor segment trips or a sort destination closes, the system reroutes in-flight bags in real time without operator intervention.

For screening integration, the BHCS manages the dual-lane decision logic: CT-cleared bags are automatically sorted to the airline make-up zone; alarm bags divert to CBRA. The system supports conventional conveyors, tilt tray sorters (TTS), baggage tray sorters (BTS), and hybrid configurations within a single installation — a practical requirement at airports that have grown incrementally and run mixed-generation BHS hardware. Host network interfaces exchange flight information and bag status in real time with airline departure control systems and airport operational databases. Customisable graphical reporting provides KPI data — queue depths, sort accuracy, system availability — in formats suited to both real-time operations rooms and post-flight performance review. For GCC airports operating across multiple terminals with shared BHS infrastructure, the scalable architecture means a single BHCS instance can govern the entire estate.