Hytera SmartOne Dispatch
Unified multi-technology dispatch platform that consolidates voice, location, messaging and video into a single operator workstation.
Hytera SmartOne Dispatch is a software-based command-and-control platform designed for organisations that need to manage large radio fleets across heterogeneous network technologies from a single interface. It bridges TETRA trunked networks, DMR conventional and trunked (XPT) systems, analogue MPT1327, Push-to-Talk over Cellular (PoC), PSTN and PABX on one unified workstation — a practical requirement at international airports where airside, landside and emergency services may each operate on different radio standards.
The dispatcher interface aggregates voice calls (individual, group, all-call, conference, priority and emergency), GPS-based real-time vehicle and personnel tracking, SDS text messaging, and IP-connected CCTV monitoring into a customisable multi-window layout. Geofencing with crossing alarms, route replay, and remote radio stun/revive give operations managers active fleet oversight without secondary systems. Voice recording with timestamped logs supports post-incident investigation and regulatory compliance.
System architecture scales from a standalone single-workstation installation — appropriate for a regional airport or cargo operator — up to a fully redundant client-server deployment with hot-standby failover, geographically separate IPN sites, and multiple remote workstations. Server redundancy is built in: each SmartOne workstation connects to two central servers and switches automatically on failure. The platform has been deployed at airport operations centres as an integral component of Hytera TETRA infrastructure projects, including Dhoho International Airport in Indonesia, where it centralised monitoring of all TETRA handsets and vehicle units across the site.
Technical specifications.
| Supported Radio Technologies | TETRA, DMR (conventional + trunked/XPT), MPT1327 analogue, PoC, PSTN, PABX |
| Call Types | Individual, group, all-call, conference, priority, emergency, patch, monitoring |
| Location Services | Real-time GPS tracking, geofencing, route replay |
| Redundancy | Hot-standby server failover; dual-server per workstation; geographically separate IPN sites |
| Deployment Modes | Standalone single workstation to multi-server client-server architecture |
| Integration | IP-connected CCTV, SDS messaging, CSSI/ISSI gateways, browser-based analytics modules |
| Security | End-to-end encryption (E2EE), remote radio stun/revive |
| Recording | Voice Recording Server (VRS) with timestamped log |
Use cases.
- ›Airport operations centre (AOC) centralising oversight of airside, landside and security radio fleets on a single dispatcher screen
- ›Ground handling and apron control rooms that need simultaneous voice dispatch, vehicle-position tracking and CCTV monitoring from one workstation
- ›Multi-agency emergency coordination where ARFF, police, medical and airline ground teams operate on different radio technologies
- ›Cargo and MRO facilities running mixed TETRA and DMR fleets requiring a single management interface
- ›Scalable deployment for new airport builds — standalone at opening, expandable to full redundant server architecture as the operation grows
- ›Post-incident investigation and regulatory reporting using timestamped voice and position logs