CX Quick Scan
terminal · design · architecture
CATALOG
Supplier
Netherlands Airport Consultants (NACO)
Terminal Design & Architecture
CX Quick Scan
Cost of ownership
Named, repeatable diagnostic-assessment offering (positioned by NACO as complimentary) that evaluates airport customer experience and identifies improvement opportunities for passenger-satisfaction gains and non-aeronautical revenue generation. A productised diagnostic rather than a bespoke consultancy engagement. Captured from NACO's own site (naco.nl).
Specs at a glance
Technical specifications.
| Type | Airport customer-experience diagnostic scan |