Imdaad
“Integrated facilities management including airport HVAC O&M.”
18+ years of ground presence across the GCC.
Inferred from public airline fleet data, airport tender awards, and aerospace certification records. Verified figures appear once the supplier claims their profile.
Company brief
Imdaad is a Dubai-based integrated facilities management (IFM) company and the self-described leading IFM provider in the Middle East. The company is a founding member of the Middle East Facilities Management Association (MEFMA) and employs a multi-cultural workforce of over 9,000 skilled workers from more than 45 countries. Imdaad has received over 32 industry awards recognising its leadership in the regional FM sector.
The company delivers comprehensive Hard FM services including mechanical, electrical and plumbing (MEP) maintenance, HVAC systems management, civil and fit-out works, infrastructure maintenance, and consultancy. Its HVAC services are specifically listed as a core service line — directly relevant to airport terminal environmental systems maintenance. Soft FM services are delivered through the Isnaad subsidiary, covering over 500 sites with more than 3,000 staff across general cleaning, specialist cleaning (facade, water tank, AC duct, disinfection), and manpower supply.
The Imdaad Group has also developed specialist subsidiaries: Vision Safety for fire detection and protection; NIGMA for lifts, escalators, and automation systems; Isnaad for soft FM; HomePro for residential maintenance; and FARZ, a Materials Recovery Facility launched in 2020 for waste recycling. Environmental services cover waste management, waste water management, infrastructure cleaning, recycling, and pest control. Imdaad also holds operations in Oman (Imdaad Al-Batinah, providing municipal waste collection for over 800,000 people) and Egypt (Imdaad Misr), plus a joint venture in Oman with ORIS called Omdaad. The company's toll-free number is 800 8200 and it is based in Dubai, UAE.
Indexed product lines
Maintenance and management of HVAC systems in commercial, industrial, and airport facilities.
Mechanical, electrical and plumbing maintenance for facilities across the UAE and wider region.
End-to-end fire detection and protection services including design, installation, maintenance, and certification via the Vision Safety subsidiary.
Installation, modernisation, and long-term maintenance of lifts, escalators, and automation systems.
Award-winning cleaning and soft facilities management across 500+ sites via the Isnaad subsidiary.
Operating in 3 countries
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