Common-Use Passenger Processing & Self-Service (CUPPS · CUSS) installations at King Abdulaziz International Airport (JED)

Common-Use Passenger Processing Systems (CUPPS) and Common-Use Self-Service (CUSS) let multiple airlines share the same check-in desks, kiosks, bag-drop units and boarding gates instead of dedicating hardware per carrier — the economics that let a terminal flex with traffic. The category spans virtualised and cloud common-use platforms (vMUSE-class), self-service check-in and ticketing kiosks, automated and auto-tag self-bag-drop, and self-boarding gates, with the orchestration software that connects each airline's DCS to shared physical positions. It is the passenger-touchpoint counterpart to the operations brain.

Jeddah is the gateway to Makkah — and few airports carry such spiritual and logistical weight in a single footprint. Its Hajj Terminal, a Skidmore Owings & Merrill marvel of tented fibreglass, has moved pilgrims for four decades while the new Terminal 1 by HOK now handles Saudia's widebody flows. 2024 traffic climbed to 49.1 million as the Kingdom chases a goal of 150 million pilgrims and tourists a year by 2030.